Card machines
Countertop, portable and mobile terminals — accept chip & PIN, contactless, Apple Pay and Google Pay with £0 setup.
Learn more →UK card machines & business telecoms · est. 2011
Take payments anywhere. Get UK support that actually picks up.
Card machines, payments on websites, and business phone & broadband for independent shops, cafés and hospitality venues — £0 setup, no exit fees, and a real person on the line seven days a week.
PCI DSS compliant
24/7, 7 days a week support
15 years in business
£0 setup fee
PAX A920 Pro
24/7 Support
What we offer
One supplier for payments and connectivity
Everything below is billed on one flexible, no-tie-in contract — set up by a UK specialist, supported by the same team afterwards.
Take payments
Phone payments (MOTO)
A web-based virtual terminal for mail order and telephone orders — take a card payment from any device with internet access.
Learn more →Payments on websites, payment links and QR card payments
A card machine built into your website, plus payment links and QR codes for taking payments without one — major cards and currencies, with next-working-day settlement and real-time reporting via My 5Tel.
Learn more →Short-term card machine rental
Hire a terminal for 4–6 months — ideal for festivals, markets, exhibitions and seasonal peaks like Christmas trading.
Learn more →Our card machines
Ingenico DX8000
A true 4G mobile terminal — take payments anywhere with no Wi-Fi needed.
PAX A920 Pro
Android smart terminal with a built-in receipt printer.
Ingenico Move 5000
Compact and portable — built for busy counters and queues.
Poynt Smart Terminal
All-in-one countertop device with a customer-facing screen.
Stay connected
Business phone & broadband
Totally unlimited broadband with no hidden costs, plus pay-as-you-call landline and mobile bundles.
Learn more →Hosted PBX & VoIP
A cloud phone system tailored to your business, with a free handset, call forwarding, auto-attendant and music on hold.
Learn more →Ethernet circuits (leased lines)
A dedicated, uncontended Ethernet connection with guaranteed speed and a robust SLA — copper or fibre, unlimited data.
Learn more →For charities & non-profits
Kindliness — Gift Aid & donation software for charities
Our donation platform runs on a PAX terminal or any Android device, so your charity can take faster donations, capture Gift Aid automatically, and generate HMRC-ready reports — no extra processing fees.
Why businesses switch to 5Tel
The numbers behind the pitch
15
years trading
£0
setup fee
24/7
UK-based support
0
exit fees
1
day settlement
Free setup & training
Local specialists install your terminal and train your team at no extra cost.
Flexible contracts
No long tie-ins, and zero exit fees if your business needs change.
Local specialists, 24/7 support
Award-winning UK customer service, seven days a week — including weekends.
Next-day settlement
Funds land the next working day, with real-time reporting via the My 5Tel app and portal.
5Tel partnership options
Grow your business alongside ours
If you already work with businesses that need card payments or telecoms, share in the revenue through one of three partnership tracks.
Referral
Strategic referral partner
Promote 5Tel's products and services to your own customers and earn commission on every referral that converts.
Learn more →
Affiliate
Affiliate partner
Sell 5Tel products and services directly to businesses nationwide under the 5Tel brand name.
Learn more →
White label
White label partner
Offer the full 5Tel product range under your own brand name, backed by our infrastructure and support.
Learn more →
UK-based, 24/7/365 technical support
In-house training included
Ingenico, Poynt and PAX terminal range
About 5Tel
Built to be the honest option in a noisy industry
“With 15 years of industry experience, we've built our business on rigorous research, hard work, and a commitment to quality and honesty in everything we deliver.” — Founder, 5Tel
5Tel exists to help small businesses grow and boost profits by making payments quick, easy, secure and affordable — with the end user put first. It's a one-stop shop for payment processing, business telecoms and utilities, fully managed so owners can focus on running their business rather than chasing suppliers.
Industry experience15 years
Customer service24/7, UK-based
Security standardPCI DSS
Contract exit fees£0
Get in touch
Speak to a card payment expert
Request a quote today, or call the number below — you'll speak to a UK specialist, not a call centre script.
0333 335 2020
Mon–Sat, 9:00am–5:30pm
info@5tel.co.uk
General enquiries
Bourne Court, Unit 7, Southend Road, Woodford Green, IG8 8HD
Get directions →
- Sales
- Customer services
- Technical support — card terminals
- Broadband & telephone support
- General enquiries
Opening hours
| Monday – Saturday | 09:00–17:30 |
| Sunday | Closed |
Ready when you are
Tell us a bit about your business and we'll come back to you with a no-obligation quote. Prefer to talk? Call 0333 335 2020.